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StudentRoomStay Support

Get Personalized Support from a Team Member

Please submit the support ticket below to request a call, email or text back from a member of our team. This option provides one-on-one support for students and host families with current or upcoming homestay placements.

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Welcome to
SRS Support!

To get in touch with a team member, let us know how we can help in the form below.
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We'll Respond
Within 1-2 Business Days

Please allow up to 1-2 business days for us to reach out and provide personal assistance.
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For urgently needed assistance, select yes on the emergency question below.
*If you are experiencing a dangerous or life-threatening emergency, please call 911 immediately.
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Find Quick Answers in our Help Center

Check out our Help Center for in-depth answers about homestay, student housing, property partnerships and more.