StudentRoomStay Support
Get Personalized Support from a Team Member
Please submit the support ticket below to request a call, email or text back from a member of our team. This option provides one-on-one support for students and host families with current or upcoming homestay placements.
![support icon (1)](https://studentroomstay.com/hubfs/support%20icon%20(1).png)
Welcome to
SRS Support!
To get in touch with a team member, let us know how we can help in the form below.
![clock icon-1](https://studentroomstay.com/hubfs/clock%20icon-1.png)
We'll Respond
Within 1-2 Business Days
Please allow up to 1-2 business days for us to reach out and provide personal assistance.
![emergency icon](https://studentroomstay.com/hubfs/emergency%20icon.png)
Host/Student
Emergencies*
For urgently needed assistance, select yes on the emergency question below.
*If you are experiencing a dangerous or life-threatening emergency, please call 911 immediately.
![how it works icon how it works icon](https://studentroomstay.com/hs-fs/hubfs/how%20it%20works%20icon.png?width=65&height=65&name=how%20it%20works%20icon.png)
Find Quick Answers in our Help Center
Check out our Help Center for in-depth answers about homestay, student housing, property partnerships and more.